AnkaraStyle Fit Ltd
Effective Date: 17 September 2026
Last Updated Date: 17 September 2026

1. Purpose and Scope

This Account & Data Deletion Policy explains how customers and website users may request account closure, deletion of eligible personal information, or removal from marketing communications.

It applies to personal information processed by AnkaraStyle Fit Ltd through ankarastylefit.com, including customer accounts, orders, contact forms, support requests, and marketing subscriptions.

We handle eligible deletion requests in line with applicable law, including the Nigeria Data Protection Act, 2023.

2. Account Closure and Data Deletion Are Different

Closing an account means that you will no longer be able to use account features available through our website, such as viewing account information or order history.

Deleting personal information means requesting the removal, anonymisation, blocking, or destruction of information that we no longer need and are legally permitted to delete.

Closing an account does not always mean that every record connected with that account can be immediately deleted. For example, we may need to retain certain transaction, tax, delivery, fraud-prevention, or dispute-related records.

3. How to Request Account Closure or Data Deletion

To request account closure or deletion of eligible personal information, contact us using the email address in the Contact Us section below.

Please include:

  • Your full name;
  • The email address linked to your account or order;
  • Your order number, if relevant;
  • The request you are making, such as account closure, deletion, correction, or access; and
  • Any information that will help us identify the relevant records.

We may request reasonable identity-verification information before acting on a request to protect your information and prevent unauthorised access.

4. Information That May Be Deleted

Where legally permitted and no longer required, we may delete, anonymise, or securely dispose of:

  • Account profile information;
  • Saved preferences;
  • Contact-form or support messages;
  • Marketing-subscription information after you unsubscribe;
  • Technical records that are no longer needed; and
  • Other personal information eligible for deletion under applicable law.

5. Information We May Need to Retain

Even after an account-closure or deletion request, we may retain limited information where necessary for:

  • Tax, accounting, and financial-record obligations;
  • Order, payment, delivery, return, refund, or cancellation records;
  • Fraud prevention, security, and misuse investigation;
  • Legal claims, complaints, or dispute resolution;
  • Compliance with applicable law or regulatory requirements; and
  • Backup and system-recovery processes for a limited period.

Where retained, information will be kept only for the relevant purpose and protected using appropriate safeguards.

6. Marketing Communications

You can stop promotional emails at any time by using the unsubscribe link in the email or by contacting us.

Unsubscribing from marketing communications does not automatically close your customer account or delete order-related information. You may still receive essential messages relating to an existing order, payment, delivery, return, refund, account security, or legal obligation.

7. Processing Time

We will review your request and respond within a reasonable period, subject to applicable law and the complexity of the request.

If we cannot fully complete a request, we will explain the reason where appropriate. This may happen if we must retain certain information for legal, security, accounting, or dispute-resolution purposes.

8. Your Other Privacy Rights

Subject to applicable law, you may also request:

  • Access to personal information we hold about you;
  • Correction of inaccurate or incomplete information;
  • Restriction of certain processing;
  • Withdrawal of consent where consent is the basis for processing; and
  • Information about how we use your personal information.

For further details, please review our Privacy Policy.

9. Changes to This Policy

We may update this Account & Data Deletion Policy when our data practices, website features, business operations, or legal obligations change. The revised policy will display an updated Last Updated Date.

10. Contact Us

For account closure, data deletion, privacy requests, or marketing-unsubscribe assistance, please contact us:

Website Name: AnkaraStyle Fit Ltd
Website: ankarastylefit.com
Support Email: support@ankarastylefit.com

Address: 13, 4th Avenue, Egbelu New Layout, Port Harcourt, Rivers State, Nigeria